GreenChatFind the next step
Get help with applications, integrations, staff access and common chat problems.
Applying and getting approved
Submit your team details on the application page. Your receipt opens the status checker and any onboarding instructions.
Apply for accessConnecting a website or app
Website embeds need allowed origins and a host ticket route. Flutter apps need a customer integration and an authenticated host ticket callback.
Developer docsStaff access and chat history
An organization administrator adds staff and grants reception permissions. Agents view authorized cases in the waiting, active and closed queues.
Developer docsTroubleshooting
Use the checklist if a chat entry is missing, requests return 401 or 403, messages stop updating, or mobile notifications do not arrive.
Developer docsContact support
For technical support or privacy requests, include relevant steps and error status. Keep secrets, tickets and customer chat contents out of your message.
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