Cancellation and refunds
This draft covers potential commercial services. Standard prices, cancellation eligibility, refund rules and the effective date are pending.
Draft for legal review · Effective date pending
Submit a request
An authorized business contact can share the order reference, reason and requested stop date through the business contact form. Keep full card numbers and payment credentials out of the message.
ContactEligibility and processing
Confirmed order terms, services delivered and applicable law will govern requests. Refund eligibility, calculation, turnaround, payment method and exceptions remain pending.
Service and data after cancellation
Cancellation may affect workspace access, channels and support. Confirm the timing of suspension and data export or deletion under the final enterprise terms.
Enterprise service terms