Enterprise service terms
This draft concerns enterprise service after platform approval. The contracting parties, service scope and effective date are subject to the finalized agreement.
Draft for legal review · Effective date pending
Review and activation
Authorized platform staff review each application. After approval, the platform verifies the first owner and configures the organization. Administrators manage staff roles and allowed website origins and safeguard server-side integration credentials.
Service data and access
The organization is responsible for support purposes, channel setup, employee access and customer notices. GreenChat processes messages, images, customer details, device registrations and operational data under the applicable service arrangements. Processor terms, security measures, transfers, incident notices and cooperation on individual requests are pending.
Privacy policyScope, charges and availability
Channels, capacity, support commitments, billing, availability and liability terms are subject to confirmed service documents. Networks, maintenance and push providers may affect availability.
Termination and data handling
Notice periods, suspension, export, deletion, backup handling and dispute procedures are pending. Confirmed orders and applicable law govern cancellation and refunds.
Cancellation and refunds