Choose how customers reach you
Start with one site or configure separate channels for different properties and teams.
Website support
For sites with their own domain and a backend you maintain. Create a web channel, authorize your origins, issue short-lived tickets from your backend and load the embed script.
Developer docsFlutter app support
For Android and iOS apps with their own sign-in. Create an app channel and customer integration. Your backend verifies the user and obtains a ticket that the Flutter SDK exchanges to open chat.
Developer docsSupport teams
For teams that divide coverage or hand off inquiries. Configure staff roles and channel access so agents can claim waiting cases and transfer them to eligible colleagues.
Developer docsMulti-site support
For organizations with more than one web property. Give each site its own channel, origins and server credentials, then receive authorized conversations in a shared workspace.
Developer docs